Customer Testimonials
Amazing group of humans! Attention to detail, personable and kind! Way to go Lyle Pearson.
Buying a vehicle is one of those experiences I usually brace myself for. A long day, pressure from every corner, games, waiting around...it's just what I've come to expect.
My experience at Lyle Pearson was nothing short of the complete opposite.
From the moment I walked in, Richard, Mike, Royce, and the rest of the team treated me with authenticity, honesty, professionalism, and genuine respect. I never felt pressured, rushed, or manipulated. Every question I had was answered directly, and the entire process was incredibly smooth.
What impressed me most was that they respected my time and ... Read More Google - Jul 24, 2026
Michael Hazel was great to work with and the entire purchasing experience start to finish was fast and easy. This was my second purchase here and will definitely shop here again.
My experience at Lyle Pearson Acura was, without question, the best car-buying experience I’ve ever had.
I was purchasing a vehicle for my wife, and Sebastian and Dave made the entire process enjoyable from start to finish. They were professional, knowledgeable, honest, and never made us feel pressured. They took the time to answer our questions, made sure we found the right vehicle, and genuinely cared about making the experience a great one.
Buying a car can often be stressful, but these guys made it easy and even fun. Their customer service was exceptional, and it’s clear they ... Read More Google - Jul 16, 2026
Super friendly and helpful staff! I had a great experience with the service & parts department
We purchased our car from Richard Newman six months ago, and he made the entire process easy and seamless from start to finish. His customer service is truly outstanding, and he has continued to check in with us to make sure everything is going well and to see if we need anything.
Recently, I couldn’t get my garage door opener to sync with my car, so Richard came to our home and took care of it for us. That level of service is rare and speaks volumes about his commitment to his customers.
Richard truly goes above and beyond, ... Read More Google - Jul 3, 2026
The moment we walked in we were treated like family. Mike Hazel was great to work with and was very helpful and in setting up our new car.
Outstanding purchase experience with the entire Lyle Pearson Acura team. Mike Hazel and Bob Hampton were a pleasure to work with on our purchase of a certified 2024 Acura RDX used vehicle. Both were extremely knowledgeable and professional and friendly in their approach. We enjoyed our interaction with the finance team and all other support personnel throughout the process. Highly recommend this team!
Mike, thank you for walking with me through the purchase of my beautiful, new MDX. You were so patient with me while I was trying to decide on the right one for me. You went above and beyond by bringing the car to my house for a test drive! You never pressured me; you encouraged me. Thank you! I love my car and appreciate the time you spent teaching me all the new buttons on my car.
Great staff, good selection. We returned to this dealership because we had a good experience with them on the purchase of our last car.
Richard was one of the best salesman i’ve ever worked with! Absolutely recommend working with him if you ever have a vehicle you’re interested in at one of these dealers! He was super knowledgeable and the rest of the dealer had one of the best customer services i’ve ever experienced. Shout out Richard! You’re the man!
My experience at Lyle Pearson Acura was wonderful! Buying a car is usually stressful, but not this time! A special thank you to Mike Hazel for his care. He made the process fun and convenient!💙
This is my 3rd lease from Lyle Pearson Boise. I love my car and appreciate the advice and friendship from Mike Hazel. He is the BEST. Thanks Mike
Mike you and your team were amazing! I love my new RDX. Thank you for ordering it in for me.
Our salesman, Mike Hazel, was awesome! He showed us around to see the various options of cars to suit our needs and interests. He also helped make the purchasing process go smoothly. He was great at orienting us to our new car too. I can’t say enough good things!!
Our salesman, Mike Hazel was always kind to us when we would come in for service. When we decided to buy a new Acura, it went without saying we would go to Mike! He was very helpful and efficient, as well as fun, which always is more enjoyable. The sales manager, Royce, was great, personable, and patient. Mr. Trapp, the finance manager, was icing on the cake
Purchased a new vehicle this weekend. Prior to stopping by, I had visited several other dealerships. Needless to say, my experience at Lyle Pearson Acura was exemplary and the best of the day. From being greeted by Royce to going on a test drive with Sebastian, I felt I was in good hands.
Sebastian was extremely knowledgable regarding all of the features of the vehicle I decided upon.
Also, I feel it germane to mention that both Sebastian and Royce exemplified integrity/sales ethics. After agreeing upon a price and initialing an agreement, Royce returned from the office and let ... Read More Google - Mar 24, 2026
I recently bought a very nice used Toyota Highlander from Sebastian, hassle free, upfront and fair. great car at a great price
Very helpful honest and didn't push anything extra on me an very friendly definitely recommend for everyone to go an buy an acura here
Mike has always been an exceptional individual to work with. He is honest with high integrity! Our experiences with Lyle Pearson have always been top-notch, stress-free and enjoyable. Truly a pleasure to do business with Mike and LP!
If you are looking for good service and individuals who have knowledge of their products then Lyle Pearson Acura warrants a visit. Two individuals need special mention. The two are Mike Hazel and Royce West. These two individuals followed through with everything they stipulated in our purchasing discussions. Great place to buy a car. Very satisfied.
We were pampered from start to finish. Give Mike a raise!! Thanks Mike, job well done.
I have purchased 2 cars from Richard Newman at Lyle Pearson Acura. Both times my experience was above and beyond my expectations. Whether I purchased online (first car) or at the dealership (trade-in), Richard was amazing. I appreciate his knowledge and he is never a "hard sell" salesman. Everyone at Lyle Pearson is fantastic. The service department takes good care of my car(s) and never tries to sell me anything the car doesn't need. I am a customer for life!
We were very happy with how everything went at Lyle Pearson Acura. Our salesperson Richard Newman was great! They had the car ready when promised and it was looking good. I would highly recommend this dealership to anyone looking to buy an Acura.
Mike Hazel did a great job helping us with our Acura purchase.
We had a great experience from the moment we walked through the door. Mike our salesman was awesome, and so friendly, we test drove several models, he was knowledgeable about each of them. While we were working on the financial part he had transferred what I had in our trade in placing it in the same place in our new vehicle which made it so nice when we were ready to leave. He helped set up my Bluetooth and car play, went through the features of the car making sure I knew how to use them. The finance crew were ... Read More Google - Dec 18, 2025
Mike Hazel was a pleasure to purchase a vehicle from. He made the process fun with his great personality. We enjoyed our car buying experience at Lyle Pearson Acura
HIGHLY RECOMMEND THIS DEALERSHIP! VERY PROFESSIONAL AND FIRST CLASS OPERATION. MIKE HAZEL WENT ABOVE AND BEYOND AND VERY HAPPY WITH MY WHOLE EXPERIENCE.
Richard Newman was great. Highly recommend.
I'd like to thank Mike Hazel for the great service, during all my car buying situations. This is our family's 4th vehicle from Mike at Lyle Pearson Acura. I enjoy the professionalism and the down home atmosphere. I also appreciate hearing the information I need to know in order to make an informed, no pressure, decision. And thanks for always looking out when I call and tell you that I need another vehicle. I really enjoy the service after the sale.
Our purchasing experience with Lyle Pierson Acura was absolutely stellar. Mike Hazel was warm, welcoming, and facilitated a smooth buying experience. He was diligent in walking my husband through the features of his new RDX, making sure that all of his questions were answered before we left the dealership. All of the staff we encountered were professional and friendly. We will return the next time we are in the market for a new vehicle.
Mike was great to work with and was very helpful in answering questions we had. I would highly recommend buying a vehicle from Mike!
Mike at Boise Acura was unbelievably kind and incredibly helpful. Even though I didn’t end up purchasing a car there (the one I looked at was a hybrid and I wasn’t looking for that), I would have easily bought a car from him if the right one had been available. Out of all the dealerships I visited in the Boise area—and I went to almost every single one—Mike provided the best customer service by far. He was honest, patient, and genuinely cared about helping me find what I was looking for. I ultimately purchased a car ... Read More Google - Oct 28, 2025
Great service and sales assistance from Mike Hazel. Top notch communicator!
Mike is the best! He had my best interest in heart! He waited 6 months for the sell of my car!
Wonderful experience dealing with Richard Newman!! No pressure, relaxed atmosphere and we were able to negotiate a deal that was fair for all involved. After the deal was made, he even went above and beyond when he noticed some areas missed be the detail shop. He took the car, cleaned the areas that were not to his satisfaction and gave us a full tank of gas as well. Helped train us on the infotainment system and was extremely helpful in making sure all questions were answered. Thanks Richard for the wonderful buying experience at Lyle Pearson Acura!!
I purchased a lightly used Acura TLX from Lyle Pearson Acura this past weekend. Like most people, I usually dread the car buying process. However, the team at Lyle Pearson (Richard, my Sales Consultant and Royce, the Sales Manager) made the experience quite easy. They were very professional, answering my numerous questions in a "no pressure" environment. They gave me an excellent price for my trade-in and we completed the deal very quickly. I highly recommend Lyle Pearson Acura the next time you are in the market for a car.
I had an excellent experience buying my car here! The staff was friendly, professional, and never pushy. They answered all of my questions and made the whole process smooth and stress free. It was my first time buying a car from a lot, I gave them information about what I was looking for and what I need and they met it exactly, I felt confident about my purchase. I really appreciated how transparent and helpful everyone was from test driving to signing the paperwork. I would definitely recommend this dealership to anyone looking for a reliable vehicle and a great ... Read More Google - Sep 22, 2025
Our car shopping took forever and we were met with a number of proverbial car salesman. We were so happy to meet and work with Mike Hazel. His attention and care along with listening to our needs was unsurpassed. He was one of the friendliest and most helpful salesman (with a great sense of humor) that we worked with. Thank you so much Mike.
Mike was amazing! So genuine and honest. Made buying a car not nearly as miserable as it typically is. That makes Mike a miracle worker in my book.
I bought a used Jeep Grand Cherokee from Richard at Lyle Pearson and had a great experience. The car was not ready the day that I was there to purchase it, but they held it for me with a deposit. From the time I put the deposit down to the time it was ready, (after it had been checked out in the shop, detailed, and had new tires put on at no extra cost) Richard was in constant contact with me just to keep me updated. I felt like they had my best interest in mind the entire time. I ... Read More Google - Sep 4, 2025
Richard Newman was so great to work with. This is the 2nd car I have purchases from him at Lyle Pearson. We just purchased a used Subaru for our daughter to head to college in, unfortunately 3 hrs after we took the car there was an issue. Lyle Pearson didn't have to take care of the problem because it was a used car (as is), however they went above and beyond and took great care of us. I feel so lucky to have bought from them, any other dealership I most likely would have been forking out $ to fix the ... Read More Google - Aug 28, 2025
Mike and the whole team was incredible. They were professional and efficient. They exceeded my expectations, explained everything throughout and for being in the sales business are very transparent.
I really enjoyed my experience purchasing a vehicle from Mike Hazel at Lyle Pearson. Thanks to Mike's persistence and patience I finally pulled the trigger on a car I had been wanting for years! I really appreciated how quickly he answered my questions and sent me the pictures I requested. The service was excellent and the whole experience was very pleasant. I want to thank Mike and all of the staff at Lyle Pearson for their hospitality and making it such a smooth transaction. I enjoyed working with Mike so much that I might just have to fly the ... Read More Google - Jul 18, 2025
Third MDX — Still the Right Choice
I just picked up my 2025 Acura MDX A-Spec Advance from Lyle Pearson Acura, and I couldn’t be happier. This is my third MDX (not all from the same dealership), and once again, it delivered exactly what I was looking for — comfort, performance, and real value.
Sebastian, my sales rep, was fantastic to work with — knowledgeable, patient, and never pushy. I test drove the 2026 A-Spec, the Type S, and the model I ended up buying. Sebastian gave me the space and honest feedback to make the right call. Royce, the sales manager, also helped ... Read More Google - Jul 16, 2025
A very nice experience working with Mike Hazel. No pressure just good information and encouragement. He was very patient with my myriad of questions. I really appreciate the professionalism from the staff involved with the purchase of my RDX.
Nice and smooth transaction on buying a new vehicle. Highly recommend working with Richard. He is a nice guy!
Mike was awesome as our salesperson. He was knowledgeable, friendly, patient and a pleasure to work with. Actually he should be promoted to SVP of Customer Service for all of Acura!!
Mike was great! Took the time with us to make complete experience enjoyable. Explained the details of our new Acura! Really, Mike is just a wonderful person and we’re so grateful we were able to work with him!❤️😊
Sandy in Service Dept. Was excellent. True to her word on time and friendly to boot ..
The service staff treated my wife absolutely fantastic. Great service and we're excited to get our TSX in for maintenance next visit.
Not many people can say they truly enjoy a seamless car buying experience but working with Richard and Royce was amazing. They are honest, fair, and got me a fantastic deal on our trade in. Neither car was an Acura but that didn’t matter and they were experts through and through. I would highly recommend them and will definitely be looking to purchase our next car with Lyle Pearson. Thanks guys!
I took my 2014 Chevy Silverado in because I was told they had a great service department. My expectations were by far exceeded. Sandy who handled my truck’s issues was thorough, thoughtful, friendly and accommodating. I also witnessed the gentlemen working next to her tell an older woman that she didn’t need an oil change as she had only driven 1000 miles since they saw her last and she should come back in August. It reminded me of good, honest people in the world that make it a better place. I highly recommend taking your vehicle there for service!!
When it came time to upgrade/replace my vehicle, Richard was phenomenal to work with. He listened to what we were looking for, was motivated without being overbearing, followed through on what he said he would in a timely fashion, and most importantly sold us a quality vehicle. It is our one year anniversary of purchasing and I can still confidently say Richard was reliable, trustworthy, and I am still as happy with my vehicle as the day we bought it, if not happier! Thank you Richard!
The buying process at Lyle Pearson Acura was outstanding from our sales person Mike Hazel, the sales manager and finance. Mike was great, very personable and his customer service is top notch. I definitely recommend Mike and Lyle Pearson Acura.
Mike Hazel was friendly and thorough, and very helpful to follow up after the sale. Appreciated everyone’s attentiveness.
Excellent experience with Lyle Pearson Acura. This is a very low pressure dealership willing to take the time to find the perfect vehicle for you. Mike Hazel is incredible, has a very high level of integrity, is very easy to work with. Bob Hampton took a lot of time to explain all of the features and technology options within our new car which was much appreciated. Royce, the sales manager, and Mark in finance were also a pleasure to work with. Very professional dealership that made the car buying process easy and comfortable. If you are looking for a new ... Read More Google - Feb 26, 2025
Mike Hazel was a pleasure to work with. He is good at his job as well as a genuinely kind person. He made our experience buying a car a good one and we are thankful for his help.
Mike hazel is an amazing salesman, he connects with his buyers like they are family. I highly recommend him and Lyle Pearson Acura Linda and Blaire Johnston
The dealership has been nothing than professional every time I have had my car serviced here.
Absolutely thrilled with my car-buying experience at Lyle Pearson Acura (Lyle Pearson Auto Group), and I can't say enough good things about my sales guy, Richard Newman! From the very first call, I knew I was in good hands. Rich was incredibly knowledgeable, attentive, and made me feel completely at ease throughout the entire process.
I was purchasing my vehicle out of state, and Rich went above and beyond—he not only helped me arrange the purchase, but he also picked me up from the airport early in the morning to make sure I could get started on the ... Read More Google - Jan 10, 2025
THANK YOU Lyle Pearson Acura! Our salesman and new friend, Mike Hazel went above and beyond for us with his awesome customer service and professionalism. We appreciate ya Mike! Thanks again for such a great experience and taking such good care of us!
A great place to have your automobile worked on. Kent and everyone there treat you so nice..It's a pleasure to go there..
Mike Hazel is top notch of a salesman!!! This is my second Acura purchase from Lyle Pearsons team, who is exceptional to work with as well. Whether it’s Taking the car in for oil change, just needing assistance, regardless, they rolled the red carpet out for you. I highly recommend Mike and team!
Richard was amazing to work with! He found me exactly what I was looking for, got me a good deal and was so helpful throughout the whole process. Kristi and Royce were also a pleasure to work with and went above and beyond to help me get the best rate. An amazing team all around!
We came to the Acura dealership on a Sunday at noon with little to no hope of finding what we were looking for after multiple disappointing and exhausting encounters with car salespeople who would try to sell us what we did not ask about. They would not even listen to what we were looking for. We were casually greeted by Bob Hampton the minute we walked into the Acura dealership. Two hours later, we drove home after making a purchase of our dream car. We did not feel uncomfortable, pressured or rushed. The entire process was smooth and fun. Bob’... Read More DealerRater - Oct 11, 2024
We recently purchased a car from Lyle Pearson and worked with Mike H to complete the sale. He was very helpful and responsive to our needs. We would work with him again.
Mike Hazel was awesome. He made us feel like family from the second we stepped on the Acura lot. Mike was friendly, knowledgeable and very professional. We ordered a MDX and the vehicle was on the lot exactly when Mike told us it would be. The entire experience was a pleasure. Thank you Mike for treating us like family.
Recently purchased a2024 Acura RDX Mike Hazel was my sales consultant Mike made this transaction pleasant, informative, and very rewarding. Mike Hazel will be my future Acura sales consultant.
Best auto leasing experience with Mike! He listened to what we wanted and guided us into the perfect RDX. Great service and attention all in a fun, pleasant environment
Their service department is outstanding!!! They go beyond what is expected and roll out the red carpet. I would go here for all your service needs.
Got a service, probably could have got it cheaper somewhere else but they were fast. Funny they came out to tell me my car was doing fine. Made me think there was a medical procedure happening.
Buying our Hyundai at Lyle Pearson was an easy, pleasant, low-pressure purchase. Our Sales Consultant, Richard Newman was exceptional. He was pleasant, informative and professional. The deal was done entirely with him until it was time to finance our car purchase. I will look to Richard and the Lyle Pearson team for our future purchases too. Greg
I did not buy a car from here but i would if i had the chance just because the service is exceptional!!!
I was in Boise for a tennis tournament over the weekend. I have an electric vehicle and the electrify America charging stations i normally go to was down so i searched and found that lyle peterson had one I could use. I pulled in and saw some chargers right away and pulled in to hook up. Before I could even get out of the car a sales person, Mike Hazel, came to my car and asked if I ... Read More Google - Jul 22, 2024
Absolute best sales person in Mike Hazel and boss, Royce. Good selection of vehicles and great demo tide. Everyone was professional, knowledgeable, and friendly. No heavy sales techniques. Mike and Royce were interested in making sure we were making the correct decision for our circumstances even if we chose a different dealer. Best experience we have ever had in purchasing a vehicle!
Thank you Richard Newman ! I had a great car buying experience at Lyle Pearson Acura. If you are looking for a new car, go see Richard ! Thank you TI
I have never experienced exceptional customer service like I do when I visit this dealership, anywhere else in my life. This team has it figured out, and should be proud of the service and quality of their interactions with their customers. I will return to this dealership, when I purchase again, due to their outstanding customer service alone.
I love this dealership, especially my salesman Richard! I've purchased four vehicles from here over the last couple of years, and each experience has been excellent. Richard is friendly, patient, and professional. He always finds what I need and works the best deal possible for me.
Spending money on maintenance and repairs is just part of owning a vehicle. I know when the folks here have my car, it's well taken care of, I'm not overcharged, and I'm never sold a service that I don't need. They're always honest and up front about what needs immediate attention and what can afford to wait. The video inspections are also nice, so you can see what they see. Trust is huge when it comes to having your vehicle serviced, and they've earned it. I won't take my Acura anywhere else.
It stands to reason that anyone could buy an Acura just for the quality of the vehicle alone, but I would say purchasing and maintaining it through Lyle Pearson Acura specifically should be at the top of your "reasons to buy" list! This dealer and their service department are unmatched. Tait and Kent in the service department are always kind, incredibly patient, have a genuine nature about them, and are so honest that there have been times they are the ones who tell me I don't need something that I thought I might. I appreciate that honesty ... Read More Google - May 22, 2024
Very through inspection. Had oil changed in Acura. Staff informed me of other things that I can consider to keep the vehicle in proper operating condition. No pressure to fix. Recommend and will return.
One of the best experiences purchasing a car that we have had. Mike was wonderful to work with and I would definitely recommend him and Lyle Pearson Acura to others.
Mike was great to work with and got us out of a lemon we'd purchased through CarMAX and into a great quality affordable car. Mark in Finance was a relief and pleasure to work with as well, and unlike previous buying experiences at other dealers he didn't harass us for hours trying to sell us warranties and other add-ons you shouldn't need. GREAT experience and will gladly return here for our next vehicle.
This is our second Acura we have purchased from Lyle Pearson Acura and both times had Richard Newman as our sales consultant. Both experiences have been amazing. We live 4 hours away from this Boise dealership but the amazing job that not only Richard does for us as well as the entire staff makes it worth the drive.
I was searching for a particular vehicle through a search engine and I found exactly what I was looking for at this dealership. From my first phone call to the dealership I was so impressed with the high level of customer service. Mike Hazel went out of his way to make sure I was informed about the car and even took a video reviewing the condition and attributes. Since I was having the car shipped to Redding, CA., Mike took a video of the car being loaded on the car carrier. Top notch customer care from beginning to end. My ... Read More Google - Feb 19, 2024
I ended my long search for a certified pre-owned Acura MDX at Lyle Pearson Acura in Boise, Idaho. My salesman, Mike Hazel, listened to my needs and told me they didn't have what I wanted on the lot then. A few days later Mike called me and said, "Guess what I found!". It was exactly what I wanted clear down to the color. Long story short, Mike found what I needed, helped me through the purchasing process and even put me in touch with an excellent auto shipper. My car arrived in great condition, but Mike's ... Read More Google - Feb 1, 2024
The Service Department guys are always on top of it!! Super professional, extremely fast, and always willing to loan you a vehicle if you need it. Tait, who handles the service calls, is always very polite and reviews all work done and upcoming maintenance with you after your appointment. Free trip check when I bring my MDX at 260K mileage and with their help I think I can make it further!!
This is not the first Acura we’ve bought and we’ve bought from other dealerships in the past because of where we live. Mike Hazel went above and beyond for us. There was no pressure and did everything we asked. Car buying can be extremely stressful, but he made the experience a very positive one.
Was coming through town from Denver for the holidays. A bunch of warning lights went off on my MDX. Kent at the service dept fit me in right away to there packed schedule. They did a great job and got me back in the road within hours.